Hi Mark, I certainly have no hesitation in giving you my very positive comments on the work completed in my home on Friday, June 22nd, 2007. Firstly, you and your team were very prompt in arriving at the time arranged. With quickness and ease, the large vacuum-type hose was attached to our furnace and the process started in cleaning the ductwork throughout my home.
You and your two assistants, each handling a specific part of the job, began to clean the inside of our furnace, check and clean the workings of the electronic air cleaner as well as power-vacuuming the main duct system of our home. Each of the airflow vents including the air return vents located throughout the house were hand-vacuumed removing any debris and dust.
On another note, while I had informed you that the air ventilation system was cleaned by another company about 10 years ago, it was soon realized that a major section of the house could not have been cleaned because the ceiling in our finished basement prevented accessing the main ductwork especially to the main level. With a hole cut through the basement ceiling and into the main duct system, you were able to complete the cleaning of our main floor. A spring-loaded cover was fixed over the hole creating instant access for future cleanings.
A no mess, no fuss type of job. We are almost a week later and my daughter and husband, following a night’s sleep, awaken without congestion due to dust allergies. Again, a noticeable improvement in our airflow. Thank you very much for a job well done, and you are welcome to the candles. Much appreciated.